Ricoh SC792 Error Code
The machine expected a finisher or related accessory connection and cannot detect it correctly.
Accessory
What This Means in Plain Terms
The machine expected a finisher or related accessory connection and cannot detect it correctly.
A disconnected finisher cable, a partially docked finisher, or a bridge unit without the expected finisher can raise this code.
Safe things you can try
- Turn the machine off.
- If you can clearly identify the finisher interface cable, disconnect and reconnect it, then power on.
- Confirm the finisher is pushed fully against the main unit with no gap.
- If the code remains and you only need basic printing, a technician can advise on temporary configuration. Do not change service settings yourself.
Do not do these
- Do not disconnect cables on an internal finisher that has no external cable.
- Do not change accessory settings in service mode.
Never enter service mode or clear safety codes yourself. Those steps can damage the machine or leave a safety lock uncleared.
When to call for service
If the finisher still is not detected after docking and a clean restart, schedule service.
Reference: Ricoh GSD Knowledge Base Answer 266515. Guidance summarized for San Diego County offices; model details can vary.
All error codes· Troubleshooting checklist· IM C series models
Still Seeing the Code?
Tell us the exact code, model, and what you already tried. We will get back to you soon.