The following is a list of the most common error codes for Ricoh, Lanier, and Savin products. If you have an older copier and have updated to Windows 10, there are issues with Windows 10 printing and scanning we can help you with.

Use Ctrl F, or Edit > “Find On This Page”, and enter the error code you are looking. Your error code will be highlighted in Yellow. You can also click on Next to jump to the next occurrence of that error code. Toward the bottom are Printer Controller Error Codes and Ricoh 3813 Copier Error Codes.

Once you know what the error is relating to, you can see if there is an obvious fix for the problem part. If you have errors you can’t fix, call my cell at (858) 231-5188, call our service department at (858) 271-9188, or see our contact page. You can also provide excellent repair service

Sometimes you just need to bit the bullet and get a new, or one of our refurbished units to lease or buy.

SC-101
Exposure lamp, lamp stabilizer board, dirty white plate, dirty optics, SBU board, CCD

SC-103
Power problem

SC-104
Exposure lamp problem, main relay optics board, electrical noises or communication error

SC-105
Zero cross, main relay, optics board, FUSE 804 on DCPS or AC drive board on FT series

SC-120-123
Scan home problem, sensor, scan motor, (EX-IPU board or fuse FU103 Aficio 400, 401, 500)

SC-121
Scan home or fuse FU4
Scan home or fuse FU106 Aficio 550/650

SC-124
Scan motor encoder or scan motor

SC-125
Scanning to slow speed

SC-126
Scanning too fast speed

SC-127
Scan motor or optics board

SC-128
Scan start speed wrong; motor, board, drive section

SC-129
Scan speed problem; motor or PSU

SC-130
SBU error

SC-140 / 141
Lens vertical home sensor

SC-142 / 143
Lens horizontal home sensor

SC-144 /145
3rd scan home sensor problem

SC-190
EX-IPU board Aficio 400, 401, 500
Optics thermistor FT 7950, 7960, 7970 series

SC-192
Automatic SBU adjust error, SBU, BICU, exposure lamp regulator, exposure lamp, dirty white plate

SC-193
APS sensor FT 7950, 7960, 7970 series

SC-194
IPU white level detect (too low) same as 192

SC-300-303
Charge corona

SC-302
Laser (polygon) motor problem

SC-302
Charge roller, HVT, or fuse FU5 (AFICIO 340, 350 series, 355, 450 series, and 455)

SC-302-01, 02, 03, 04
Charge corona assembly Aficio 550/650 SC-303
Charge corona wire cleaner, disconnected or time out for printer

SC-304
Charge roller problem, ID sensor problem

SC-305
Time out error for memory or EX-IPU board or fuse FU103 on Aficio 400, 401, 500

SC-310-314
Potential sensor

SC-320
Laser motor problem

SC-321
Laser write problem, BCU board, EX-IPU board

SC-322
Laser 1 synch. Problem

SC-323
Laser drive problem

SC-324
Laser drive excess current draw problem

SC-326
Laser 2 synchronization error

SC-327
Laser 1 home position error

SC-328
Laser 2 home position error

SC-329
Laser beam pitch error

SC-330
Laser diode no initial setting

SC-331
Laser diode home error

SC-332
Laser diode present position error

SC-335-338
Laser motor polygon problem

SC-340
TD sensor output error

SC-341
Developer motor lockup
TD sensor adjust error Aficio 551, 551P, 700, 700P

SC-342
TD sensor adjust error

SC-345
Toner collect motor lockup
Developer bias loss Aficio 551, 551P, 700, 700P

SC-346
Toner recycle motor disconnected

SC-350-1: thru 5
ID sensor error

SC-351
Vsg problem, bad drum, ID sensor

SC-352
TD (toner density) sensor problem or bad toner mix

SC-353
Vsp problem; image density sensor, drum, HVT, developer bias, needs cleaning

SC-354
Vsp problem; image density sensor, drum, HVT, developer bias, needs cleaning

SC-355
Toner density sensor or under toned

SC-356
Toner density sensor or over toned

SC-358
Image density sensor, drum, toner spray

SC-360
Hard disk drive error 1

SC-361
Hard disk drive error 2
Incomplete drum potential calibration, check imaging formation assembly FT 7950, 7960, 7970

SC-362
Image compression error
Hard disk drive error Aficio 551, 551P, 700, 700P SC-363
Data transmission error

SC-364
Data transmission time out error
Vd out of specs, drum, drum potential sensor, charge corona FT 7950, 7960, 7970
Hard disk drive error Aficio 551, 551P, 700, 700P

SC-365
Image storage error
VI out of specs, drum, drum potential sensor, charge corona, dirty optics FT 7950, 7960, 7970

SC-366
CRC error Aficio 550/650Vr out of specs, drum, drum ground FT 7950, 7960, 7970
Hard disk bad sector maximum Aficio 551, 551P, 700, 700P

SC-367
Hard disk bad sector maximum Aficio 551, 551P, 700, 700P

SC-370-01 thru 07
Drum potential sensor error Aficio 550/650

SC-370-374
IMAC error Aficio 551, 551P, 700, 700P

SC-376, 380, 382, 384, 386, 388
Data transmission problem Aficio 551, 551P, 700, 700P

SC-390
CRC error Aficio 551, 551P, 700, 700P

SC-390-1
Toner density sensor error

SC-390-2
Toner density sensor error

SC-391
Developer bias problem or FU103 on Aficio 550/650
Image storage address error Aficio 551, 551P, 700, 700P

SC-392
Toner density sensor

SC-395
Developer bias problem

SC-400, 401
Transfer roller error Aficio 551, 551P, 700, 700P

SC-401
Transfer roller positive error problem

SC-401-1
Transfer roller/belt short

SC-401-2
Transfer roller/belt open or fuses FU104, FU115, FU116 Aficio 550/650

SC-402
Transfer roller negative error problem or open

SC-403
Transfer belt position error, electromagnetic clutch release or fuse FU5

SC-405
Transfer belt position error, electromagnetic clutch release or fuse FU5

SC-405
Scanner problem; BCU, EX-IPU board or SCU on Aficio 400, 401, 500

SC-411
Separator bias

SC-430
Quenching lamp error

SC-440
Main motor locked or drum motor locked

SC-441
Developer motor locked

SC-490
Exhaust fan problem or ozone fan problem

SC-491
Laser cooling fan locked

SC-492
Cooling fan problem

SC-493
Bridge fan problem
Exhaust fan locked Aficio 551, 551P, 700, 700P

SC-494
Fuser fan locked

SC-495
Toner recycling unit problem

SC-496
Toner collector bottle problem

SC-497
Toner recycling motor problem

SC-500
Main motor locked
Bypass motor locked FT 7950, 7960, 7970

SC-501-1 & 2
1st Tray lift problem

SC-502-1 & 2
2nd tray lift motor problem

SC-503-1 & 2
3rd tray lift motor problem

SC-504-1 & 2
4th tray lift problem

SC-505
LCT tray

SC-506
Optional tray motor locked

SC-507
LCT motor locked

SC-508
Tandem rear fence motor

SC-509
Tandem side fence motor

SC-510-1 & 2
LCT lift problem
Paper feed motor problem Aficio 551, 551P, 700, 700P

SC-511
Tandem side fence motor error
LCT motor error Aficio 551, 551P, 700, 700P

SC-515
Tandem rear fence motor Aficio 551, 551P, 700, 700P

SC-516
Tandem side fence motor Aficio 551, 551P, 700, 700P

SC-520
Duplex or fuser drive problem FT 7950, 7960, 7970

SC-521
Duplex side fence drive problem

SC-522 & 523
Duplex jogger home position FT 7950, 7960, 7970

SC-524
Duplex end fence drive problem

SC-530
Bypass motor locked or fuse FU106 on Aficio 551, 551P, 700, 700P

SC-531
Fusing duplex motor locked

SC-541
Fuser thermistor open

SC-542
Fuser temperature too low or fuse FU107 on Aficio 551, 551P, 700, 700P

SC-543
Fuser temperature to high

SC-544
Fuser temperature too low

SC-545
Fuser temperature to high

SC-546
Fuser ready temperature unstable

SC-547
Zero cross problem
Fuser lamp stays on, AC drive board, optics board FT 7950, 7960, 7970

SC-548
Fuser unit not installed

SC-590
Toner collector motor problem
Cooling fan Aficio 220/270 series

SC-591
1 bin tray motor

SC-600
Communication problem between SCU and operation

SC-601
Communication problem between BICU and scanner
Communication problem between BCU and EX-IPU board Aficio 400, 401, 500
Communication problem between SBU and SBICU Aficio 550/650
Communication problem between MCU and BICU Aficio 551, 551P, 700, 700P

SC-602
Communication problem between BICU hard disk drive board
Communication problem between BCU and fuser control unit on Aficio 400, 401, 500
Communication problem between Hard disk drive board and SBICU Aficio 550/650
Communication problem between BICU and hard disk drive board Aficio 551, 551P, 700, 700P

SC-602-2, 2, -3
Communication problem between BICU and ADF

SC-604
Communication problem between BCU and high voltage board

SC-605
Communication problem between SCU and BCU

SC-610
Communication problem between IOB and duplex unit

SC-610, 611, 612
Communication problem between BICU and ADF

SC-620
Communication problem between BICU and ADF

SC-621
Communication problem between BICU and finisher

SC-623
Communication problem between BICU and paper tray unit

SC-624
Communication problem between BICU and LCT

SC-625/626
GA5 data transfer error; EX-IPU or software
Communication problem between BICU and finisher Aficio 551, 551P, 700, 700P
Communication problem between BICU and LCT Aficio 1035, 1045

SC-627
Communication problem between BICU and LCT Aficio 1035, 1045

SC-630
Communication problem between line adapter and CSS center (Japan)

SC-635-636
Communication problem between BICU and paper feed board Aficio 551, 551P, 700, 700P

SC-640
BICU data transfer sum check error

SC-641
BICU control data transfer problem

SC-650, 653
Key card (Japan)

SC-670
Engine or BICU error

SC-672
Op panel to controller problem

SC-690
BICU problem (12C)

SC-691
Communication problem between BICU and fax controller
BICU problem (12C) Aficio 1035, 1045

SC-692
Communication problem between BICU and print controller board
BICU problem (12C) Aficio 1035, 1045

SC-694
Communication problem between BICU and scanner board

SC-696
Communication problem between IOB and finisher

SC-700
ADF P/U problem

SC-701
ADF P/U problem

SC-702
ADF feed in motor

SC-703
ADF transfer motor

SC-704
ADF feed out motor

SC-705
ADF bottom plate motor

SC-720
Finisher transport drive motor problem

SC-721
Finisher tray shift or shift motor problem

SC-722
Finisher jogger motor

SC-723
Finisher stack feed motor problem

SC-724
Finisher stapler hammer motor

SC-725
Finisher stack feed out motor

SC-726
Finisher shift/lift motor

SC-727
Finisher stapler rotation motor

SC-729
Finisher punch motor

SC-730
Finisher stapler position motor

SC-731
Finisher exit guide motor
Finisher exit open/close motor problem Aficio 1035, 1045

SC-732
Finisher up tray shift motor problem

SC-733
Finisher stack feed out motor
Finisher lower tray shift motor problem Aficio 1035, 1045

SC-734
Finisher lift motor
Finisher lower tray shift motor problem Aficio 1035, 1045

SC-735
Finisher exit guide motor
Finisher pre-stack motor Aficio 551, 551P, 700, 700P

SC-736
Finisher exit guide plate motor

SC-737
Finisher waste stapler full

SC-738
Finisher shift tray lift motor

SC-740
1000 sheet finisher error

01: Shutter error
02: Exit error
03: Upper exit plate error
04: Jogger motor
05: Stapler motor
06: Stapler hammer motor
07: Tray lift motor
08: Shift tray height sensor
09: Back up RAM
0A: Communication error
SC-741
1000 sheet finisher error in saddle stitch area

01: Position plate motor
02: Folder roller motor
03: Shutter guide motor
04: Booklet jogger motor
05: Stapler motor
06: Folder plate motor
07: Connector
08: Switch
SC-750
Interchange connection problem

SC-751
Bridge connection

SC-752
Finisher connection

SC-760
ADF gate problem

SC-770
Shift tray motor

SC-800
Control board bad

SC-804
Control board bad

SC-819
Software application error

SC-820
Control board or software

SC-821
Control board

SC-822
Bad HD

SC-823
Bad control board or NIC

SC-824
NVRAM or battery bad

SC-826
NVRAM bad

SC-827
Memory problem

SC-828
Bad control board or firmware

SC-829
RAM DIMM or control board bad

SC-835
Control board or connector

SC-836, 837
Font ROM bad

SC-838
Clock generator problem

SC-850
NIB or control board bad

SC-851
IEEE 1384 interface board or control board bad

SC-860, 861
Hard drive problem, connection or cable

SC-862, 863
Returned, Bad sector in hard drive

SC-864
Abnormal HD data transfer

SC-865
Hard drive error

SC-900
Electrical copy counter problem reached 10 million or NVRAM problem

SC-900-01
Mechanical counter

SC-901
Mechanical counter or fuse FU4

SC-921
MSU hardware error
Copier feature expander hardware error Aficio 220/270

SC-940
Main switch problem or main board

SC-951
Gate signal error

SC-953
Scanner image setting error (Software)

SC-954
Printer image setting error

SC-955
Memory setting error

SC-956
Scanner parameter error

SC-957, 958
Scan error

SC-959
Printer setting ID error

SC-960
Printer return ID error

SC-961
Printer ready ID error

SC-962
Memory setting ID error

SC-963
Memory finishing error

SC-964
Printer ready error

SC-970
Scan error

SC-980
Program loading error or hard drive access error

SC-981
Hard drive response error

SC-982
Hard drive construction error

SC-984
Hard drive response error
Control board, BICU or connection bad Aficio 1035, 1045

SC-985
Control board, BICU or connection bad Aficio 1035, 1045

SC-986
Software problem

SC-990
Communication problem between BICU and input output board or software performance error

SC-991
Software problem

SC-996
FCU board or firmware problem

SC-997, 998
Software or missing RAM or missing DIMM

SC-999
Program version error or fuser FU6 Program download problem, BICU, IC, NVRAM bad, power loss, board installed wrong Aficio 1035, 1045

Ricoh 3813 Copier Error Codes

U1
Right side open

U2
No key counter

U4
Sorter not latched or closed

U6
Developer unit not in place

E11
Exposure lamp problem

E12
Exposure lamp problem

E13
Zero cross, main board or power supply

E-14
Zero cross, main board or power supply

E-21
Scan home problem

E-22
Scan home problem

E-28
Lens home problem, sensor

E-29
Lens home problem

E2A
4th and 5th mirror home problem

E2B
4th and 5th mirror home problem, Fuse 2 on AC/DC board

E40
Open thermistor

E42
Bad transfer corona or HVT

E52
Low fuser temperature

E53
High fuser temperature

E54
Fuser lamp on too long

E55
Fuser thermistor open

E96
Bad main power switch
Auto image density LED or manual id LED flashing. Toner density problem.